Step-by-Step Guide to Ledger.com/Start

📌 What This Guide Covers

This guide walks you through:

  • Which Ledger devices are supported
  • How to access Ledger.com/Start
  • Step-by-step setup
  • Safety tips (seed phrase protection)
  • Troubleshooting common errors

1️⃣ Which Ledger Devices Are Supported?

Ledger.com/Start supports all current Ledger hardware wallets, including:

✔ Ledger Nano S Plus

  • Basic, budget-friendly model
  • Great for beginners

✔ Ledger Nano X

  • Bluetooth-enabled
  • Best for mobile users and frequent transactions

✔ Ledger Stax

  • Large touchscreen
  • Best for advanced users and collectors

2️⃣ How to Access Ledger.com/Start (Official Method)

Step 1: Open your web browser

Use Chrome, Firefox, Safari, or Edge.

Step 2: Type the official URL

ledger.com/start

Step 3: Ensure the website is genuine

Check for:

  • The lock icon (HTTPS)
  • Correct spelling: ledger.com/start
  • No extra words or symbols in the URL

⚠️ Never click links from random messages or ads.

3️⃣ Step-by-Step Setup (Beginner Friendly)

Step 1: Download Ledger Live

Ledger Live is the official app for managing your crypto.

  1. Choose your device (Windows, Mac, Linux, iOS, Android)
  2. Download and install the app
  3. Open Ledger Live

Step 2: Connect Your Ledger Device

  1. Plug in the device using the cable
  2. Turn it on
  3. Follow the instructions on the screen

Step 3: Create Your PIN

Your Ledger device will ask you to set a PIN.

Tips:

  • Choose a PIN you can remember
  • Do NOT write it on the recovery sheet

Step 4: Generate Your Recovery Phrase

Your device will show a 24-word recovery phrase.

Important:

  • Write each word in the correct order
  • Keep the paper offline
  • Never take a photo or screenshot

Step 5: Confirm Your Recovery Phrase

The device will ask you to confirm random words to ensure you recorded them correctly.

Step 6: Install Apps in Ledger Live

In Ledger Live:

  • Go to “Manager”
  • Install Bitcoin, Ethereum, etc.
  • Add accounts and start using your wallet

🔐 Safety Tips During Setup (Seed Phrase Protection)

Never share your 24-word phrase

Not with anyone, including “support” staff.

Never enter it online

A legitimate wallet setup never asks you to type the seed phrase into a website or app.

Store it securely

Best options:

  • Metal backup plate
  • Safe deposit box
  • Home safe

🛠 Troubleshooting Common Setup Errors

❌ Problem: Ledger Live doesn’t recognize the device

Fix:

  • Try a different USB cable or port
  • Restart your computer
  • Make sure your device is unlocked

❌ Problem: Device freezes or won’t start

Fix:

  • Disconnect and reconnect
  • Press the buttons firmly
  • Try a different USB port
  • If still not working, contact Ledger support

❌ Problem: “Firmware update required” error

Fix:

  • Update through Ledger Live
  • Do not use any third-party software

❌ Problem: Recovery phrase not matching during confirmation

Fix:

  • Double-check each word’s spelling
  • Confirm the correct order
  • If unsure, start over to avoid losing access

✅ Final Checklist Before You Finish

✔ You downloaded Ledger Live from the official page
✔ You wrote down your 24-word phrase
✔ You stored the phrase safely offline
✔ You confirmed the phrase correctly
✔ You installed apps for your coins
✔ You tested sending/receiving a small amount